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If you have any questions or comments please feel free to contact me at: All Material on this website is Copyright ©2008 Matthew Voogt. No text, or videos may be posted in or on other websites. Links back to this website are permitted.
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Help, Information, & Frequently asked questions Well the whole reason you are at this website is because you have questions. This page deals only with questions pertaining to the technical aspects of this website. For help with finale please view their support pages by clicking here. Or better yet, look at our tutorials! Questions: Why can I not view the videos on this website? Do I need Finale to use this website? The videos on your website seem to skip a lot, what is the problem? Why is this website free? Will you ever begin charging? Why do you not have any tutorials on Sibelius Software? The audio doesn't seem to be in sync with the video when I watch the tutorials. What is wrong? Why do you guys leave mistakes that you make in the tutorials? I can't play the videos I download from the digital catalog.
Answers: Why can I not view the videos on this website? Chances are that you do not have the right flash plug-in that is required to view all the videos on this website. To download the plug-in for your browser, click here. Do I need Finale to use this website? No, however to benefit from this site, it is probably a good idea to at least get Notepad (this is a free version of software from the makers of Finale). Notepad is very limited however it will get you familiar with the Finale environment if you choose to later on purchase Finale
What kind of internet connection are you on? This site was designed with DSL, Cable, and T1/T3 connections. If you are on a non-high-speed connection, you may notice some performance issues. One thing that you can do is let the videos load all the way before you attempt to watch them. Why is this website free? Will you ever begin charging? This site is still in a Beta test mode. There are a lot of things that still are being worked on. There will come a time where we may begin to change small fees to watch our videos. However, that is probably a long time away until with have enough content to make a change necessary. Why do you not have any tutorials on Sibelius Software? It is the pure opinion of this website and it’s makers that the Finale software is more functional, versatile, and overall just better software. You may find some tutorials about Sibelius here however they will still be in direct relation to Finale. The audio doesn't seem to be in sync with the video when I watch the tutorials. What is wrong? It is not you, it is us. It seems that the screen capture software that we use is a little less than fantastic. We have tried many things to get rid of this however nothing seems to work. If you have any ideas, please contact us. Why do you guys leave mistakes that you make in the tutorials? It would be very easy to edit these mistakes out, however it is our belief that people can learn from seeing what others do. If we make the mistake, chances are someone else is going to do the same thing. We think that observing what happens and ways to work through it can be very beneficial. I can't play the videos I download from the digital catalog. To play the videos from the digital online catalog here at The Finale School, you need to download VLC player. It is free and works on both mac and windows. It can be downloaded at this link:
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